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email goes directly to thrash. How to fix

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Some of the email addressed to me that used to go to the inbox is now going directly into the trash bin. How do I rectify this

Some of the email addressed to me that used to go to the inbox is now going directly into the trash bin. How do I rectify this

Modified by alfrae13

All Replies (3)

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Trash or SPAM/Junk?

Either way I'd suggest checking if you have any filters that would trigger this, depending on the email provider some may have automatic Junk mail filtering which is sent to a folder that you don't see in Thunderbird.

See this web page for more information on subscribing to your email folders as provided by your email service.

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I have removed all filters. The mail does not go to junk but to trash. I also use SpamAssassin

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Check if your email provider has filtering enabled at the server level, perhaps some setting there is the reason for this.