Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"SENT" file not showing

  • 3 replies
  • 2 have this problem
  • 3 views
  • Paskiausią atsakymą parašė JoshClegg

more options

I just configured a new IMAP email account (Thunderbird 52.6). In the left-hand folders column, the name of the account shows OK. Under the account name is the "Inbox". But nothing else is showing. There is no "Sent" selection. There is no "Junk" or "Drafts" or "Archives" or "Trash" selection.

How can I make these all visible and selectable? (this is the second account I've installed on Thunderbird. The other account is a POP account and seems to be working OK).

I just configured a new IMAP email account (Thunderbird 52.6). In the left-hand folders column, the name of the account shows OK. Under the account name is the "Inbox". But nothing else is showing. There is no "Sent" selection. There is no "Junk" or "Drafts" or "Archives" or "Trash" selection. How can I make these all visible and selectable? (this is the second account I've installed on Thunderbird. The other account is a POP account and seems to be working OK).

All Replies (3)

more options

Oh, I'm also noticing that, when I send an email mssg from this new account, I get a dialog box that says "Sending Message: Copying message to Sent folder" --- but the dialog box is frozen. Stuck. The original email and the dialog box are frozen. I have to select "Cancel" on the dialog box to make it go away, but then I'm back at my original message which doesn't seem to have been sent.

? This is very odd behavior. What am I missing?

more options

Can you show us a screenshot of the folder pane?

Blob out any private or identifying data.

more options

I just deleted my Thunderbird account, thinking that re-installing from scratch would help.

So I reinstalled Thunderbird, and tried to setup just the IMAP account. Now everything seems to be working just fine on the single IMAP account. All the folders (Inbox, Trash, Sent, etc.) seem to be working OK.

But now I'm worried that if I add my POP account, everything will melt down again... Should it be a problem having a POP acct and IMAP acct on the same Thunderbird instance?