Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is being deleted from my windows 10 computer, this has happened 3 times months appart. Can someone help me with this issue?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė FredMcD

more options

I use a Dell XPS 8900 computer with plenty of HDD space available. Either my wife or myself have sat at out desktop computer only to find Firefox shortcuts no longer working and Firefox to have been deleted. My wife and I are the only two people here. no one else has access to our computer. Can someone please help with this issue. We both really like Firefox and we are yearly contributors to the Mozilla fund. Thank You!

I use a Dell XPS 8900 computer with plenty of HDD space available. Either my wife or myself have sat at out desktop computer only to find Firefox shortcuts no longer working and Firefox to have been deleted. My wife and I are the only two people here. no one else has access to our computer. Can someone please help with this issue. We both really like Firefox and we are yearly contributors to the Mozilla fund. Thank You!

All Replies (1)

more options

What's your computer system and Firefox version?

About when did this start? Have you found any error messages?

When you reinstalled, did you redownload the full installer from Download Firefox For All languages And Systems {web link}