Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why isn't Shockwave working?

  • 16 replies
  • 1 has this problem
  • 2 views
  • Paskiausią atsakymą parašė Happy112

more options

Yahoo Finance Charts - I believe - use Shockwave to show the Stock Charts. Suddenly, on Friday March 09, 2018, Yahoo Finance Charts STOPPED WORKING on Firefox. I have tried everything to get Yahoo Finance Charts to work - LIKE THEY USED TO JUST FINE - Firefox. Why do you do this crap?!?!

Yahoo Finance Charts - I believe - use Shockwave to show the Stock Charts. Suddenly, on Friday March 09, 2018, Yahoo Finance Charts STOPPED WORKING on Firefox. I have tried everything to get Yahoo Finance Charts to work - LIKE THEY USED TO JUST FINE - Firefox. Why do you do this crap?!?!
Pridėtos ekrano nuotraukos

Chosen solution

Don't give up just yet ....

You said earlier :

" Had a similar problem in Chrome. Adding Yahoo Finance to the Flash-excepted sites fixed it. Does Firefox have a similar function? Where you can SPECIFY what sites you want it to ignore blocking of Flash? "

Well, it looks like it's not just a Flash related issue ....

Have you tried Yahoo Help yet  ?

https://forums.yahoo.net/t5/Finance/ct-p/fin

When I scroll down, I see the same problem mentioned ...... with Chrome.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (16)

more options

Please provide public link(s) (no password) that we can check out. No Personal Information Please !


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options
more options

Flash test Page : http://www.dhs.state.il.us/accessibility/tests/flash/video.html

The block happens as per this page look and then will have to do 2 step Authorization.

I would think that Yahoo uses HTML5 rather than Flash.

more options

I had no problem with the finance.yahoo.com/chart link. I tried to check out the player, but it did not identify itself (flash, html5 . . .).

Start your Computer in safe mode with network support. Then start Firefox. Try Safe websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

more options

Flash Test Page played OK. I don't know if it's Flash or HTML5 or whatever - but when I added Yahoo Financial to the list of Flash-excepted sites in Chrome - it worked. See attached for 3-step procedure (Chrome Settings 01, Chrome Settings 02, Chrome Settings 03.jpg) I used to fix this in Chrome. This fix worked perfectly in Chrome.

more options

FredMcD: Went to Safe encyclopedia link and found this:

" Safe mode loads a standard low resolution video driver and does not support connection to the Internet."

If I cannot get on the Internet in Safe Mode, how would I be able to: "start Firefox. Try Safe websites." ?

Am I missing something here?

more options

FredMcD said

Start your Computer in safe mode with network support

In most computers, there are several types of Safe Mode. The primary ones used most are; *Safe Mode: Only programs that came with the computer are started. No other programs will be started unless the user starts them. *Safe Mode with Networking: Same as above but the network drivers (internet) will also be running. This is a way to test if one of the other programs on the computer is causing the issue.

more options

In addition to the above  :

https://www.lifewire.com/how-to-start-windows-7-in-safe-mode-2624540

(You'll have to scroll down some for Safe Mode with networking)

more options

FredMcD: Started in Safe Mode. Went to Yahoo Finance. Chart still won't load (see attached).

So there's no facility and/or page or 'Setting' in Firefox where you can choose *specific* websites to allow Flash to load, like in Chrome? (That solved the problem in Chrome)

more options

baaadmoon said

So there's no facility and/or page or 'Setting' in Firefox where you can choose *specific* websites to allow Flash to load, like in Chrome? (That solved the problem in Chrome)

There sure is :

Page Info (click on the little 'i' in a circle, at the left side of the address bar), then click 'More Information'. Under the 'Permissions' tab : "Activate Plugins' => Adobe Flash : Uncheck 'Use Default' and check 'Allow'.

Just to make sure :

In the 3-bar menu (or 'Tools') => Add-ons => Plugins : Have you set Shockwave Flash to 'Ask to Activate' ?

more options

Happy, Checked 'Ask to Activate'. Went to 'Permissions', "Activate Plugins', checked allow. Still didn't work. Closed/Opened Firefox, still didn't work. Re-Booted computer, still didn't work. BTW, when I click the circled 'i' now, under 'Permissions' it reads: "You have not granted this site any special permissions" - even though 'Allow' is still checked under 'Activate Plugins'.

I give up. I'll just use Chrome for Stocks analysis.

more options

Chosen Solution

Don't give up just yet ....

You said earlier :

" Had a similar problem in Chrome. Adding Yahoo Finance to the Flash-excepted sites fixed it. Does Firefox have a similar function? Where you can SPECIFY what sites you want it to ignore blocking of Flash? "

Well, it looks like it's not just a Flash related issue ....

Have you tried Yahoo Help yet  ?

https://forums.yahoo.net/t5/Finance/ct-p/fin

When I scroll down, I see the same problem mentioned ...... with Chrome.

more options

Happy, It WORKED! Reset Firefox Preferences to default and the Chart loads again.

Why? Who knows. But if I set a preference and it stops working again, at least I'll know.

Thanks all you guys.

more options

Yay  ! I bet that's a huge relief and put a great big smile on your face  !

Fingers crossed it stays this way.

And by the way : well done  !

more options

Well done both of you.

more options

FredMcD said

Well done both of you.

Thank you Fred ....