Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Firfox "Tab" crashs while using PCMATIC Super Shield. Help

  • 2 replies
  • 1 has this problem
  • 16 views
  • Paskiausią atsakymą parašė philipp

W1HCB
W1HCB
more options

When using a link for a web site or email a new TAB is started but crashes. If I turn off PCMatic Super Shield everything works as it should. I never had this problem before. I removed and reloaded both Firefox , PCMatic and Super Shield. Any Help????

When using a link for a web site or email a new TAB is started but crashes. If I turn off PCMatic Super Shield everything works as it should. I never had this problem before. I removed and reloaded both Firefox , PCMatic and Super Shield. Any Help????

Chosen solution

hi, this crash was introduced by an update by your security software unfortunately - we're in contact with pcmatic about this issue and they will provide another update that fixes the problem very soon (later today hopefully).

for any further questions about this, it's probably best to get in contact with their support as well.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (2)

W1HCB
W1HCB Klausimą uždavęs asmuo
more options

Here is the failure I get as reported by firefox. If you push the restore TAB clears and the address is removed from the navigation bar.

philipp
philipp
  • Moderator
more options

Chosen Solution

hi, this crash was introduced by an update by your security software unfortunately - we're in contact with pcmatic about this issue and they will provide another update that fixes the problem very soon (later today hopefully).

for any further questions about this, it's probably best to get in contact with their support as well.