Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Audio decreased a lot

  • 1 reply
  • 1 has this problem
  • 2 views
  • Paskiausią atsakymą parašė Shadow110

Pong415
Pong415
more options

For some reason my Firefox sound decreased a lot I checked all my sound software are all maxed, I test it with my other software my IE my chrome the sounds from them are normal, its only Firefox. Please help me out. I already tried everything I uninstall Firefox completely and reinstall it but is not working, Please help me I live in San Francisco if I have to I can go to Firefox office.

Thank You -PONG

For some reason my Firefox sound decreased a lot I checked all my sound software are all maxed, I test it with my other software my IE my chrome the sounds from them are normal, its only Firefox. Please help me out. I already tried everything I uninstall Firefox completely and reinstall it but is not working, Please help me I live in San Francisco if I have to I can go to Firefox office. Thank You -PONG

All Replies (1)

Shadow110
Shadow110
more options

Your reinstall is different than ours, please : uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files , C:\Program Files(x86) & C:\ProgramData Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do :

Reinstall with Current Release Firefox 61.0.1 with a Full Version Installer

Please let us know if this solved your issue or if need further assistance.