Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I add attachments but they do not go out with the email. Why, and how can I solve this?

  • 1 reply
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė sfhowes

more options

If I attach a file either with the attach button, or on the top menu, it shows in my outgoing email as an attachment, but when I press send, the attachment does not go through. This happens even with small word files.

If I attach a file either with the attach button, or on the top menu, it shows in my outgoing email as an attachment, but when I press send, the attachment does not go through. This happens even with small word files.

All Replies (1)

more options

Do you have any kind of security program, such as antivirus, scanning outgoing mail? Are you doing this in, say, a work environment that automatically removes attachments from outgoing mail?