Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Restoring Bookmarks after refreshing Firefox

  • 4 replies
  • 2 have this problem
  • 45 views
  • Paskiausią atsakymą parašė Wesley Branton

more options

I had to refresh Firefox because it was getting slow but I am unable to restore my bookmarks. I tried this but it didn't work: 1.Open your profile folder: Click the menu button , click Help and select Troubleshooting Information. The Troubleshooting Information tab will open. o Under the Application Basics section, click on Open Folder. Your profile folder will open. Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox. 2. Click the Firefox menu , then click Exit. 3. Right-click on a file you want to copy and choose Copy. 4. Open the new Firefox profile folder. 5. Right-click inside the profile folder and choose Paste.

I had to refresh Firefox because it was getting slow but I am unable to restore my bookmarks. I tried this but it didn't work: 1.Open your profile folder: Click the menu button , click Help and select Troubleshooting Information. The Troubleshooting Information tab will open. o Under the Application Basics section, click on Open Folder. Your profile folder will open. Note: If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox. 2. Click the Firefox menu , then click Exit. 3. Right-click on a file you want to copy and choose Copy. 4. Open the new Firefox profile folder. 5. Right-click inside the profile folder and choose Paste.

All Replies (4)

more options

I'm assuming that you have a folder called "Old Firefox Data" (or something similar) on your Desktop?

As explained in the Recover important data from an old profile documentation, you need to first copy the places.sqlite file from the folder on your desktop and then copy that into your Firefox profile. This files stores your bookmarks, history and download history.

To open your profile folder, you type about:support in your Firefox address bar and press the Open folder button under the Profile Folder section if the Application Basics.

Alternatively, you can simply press with Windows key + R on your keyboard and enter %appdata%\Mozilla\Firefox\Profiles to open your Firefox profile folder.

Hope this helps.

more options

I did this but when I went to to show all bookmarks there is nothing there. "In the Firefox profile folder, find and rename the places.sqlite file. Also rename the files places.sqlite-shm and places.sqlite-wal (if they exist). To rename a file, right-click on it and select Rename from the menu. Then add .old to the end of its name. " Should I have deleted the 'places.sqlite file' in the Profile Folder Application Basics?

more options

It's generally recommended that you don't delete anything until you can confirm that it's working. That way you can always restore the required files in the event that something goes wrong.

The generally recommended practice is to rename the places.sqlite and associated files to places.sqlite.old because that way Firefox doesn't see the files, but the files are still there.

Then when you copy the places.sqlite file from the Old Firefox Data folder on your desktop, you won't be overwriting any files. When you add that file into your Firefox profile, you should be able to recover the bookmarks (when you restart Firefox).

Modified by Wesley Branton

more options

The OP sent me their places.splite file from the Old Firefox Data folder on their desktop and I am able to verify that the file does not contain their bookmarks, as is usually the case. Hopefully another forum contributor will be able to assist this user further.