Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

How do we make Thunderbird work with Clio after last thunderbird update?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Paskiausią atsakymą parašė sfhowes

WFL2019
WFL2019
more options

We have used Clio for years, after Thunderbirds update at the end of January it stopped working correctly. When we forward emails to our clio accounts none of the email text or attachments show in Clio. We have discussed the problem with Clio and they say it is Thunderbird not them, and that Thunderbird needs to do a fix or work around. Does anyone else have Clio and how have you addressed this problem?

We have used Clio for years, after Thunderbirds update at the end of January it stopped working correctly. When we forward emails to our clio accounts none of the email text or attachments show in Clio. We have discussed the problem with Clio and they say it is Thunderbird not them, and that Thunderbird needs to do a fix or work around. Does anyone else have Clio and how have you addressed this problem?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Do you have the latest TB, 60.5.3? There have been some recent fixes that address issues for TB working with 3rd-party programs.

https://www.thunderbird.net/en-US/thunderbird/60.5.3/releasenotes/