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I changed my primary email address, but I still get email at my old address.

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emw_1000
emw_1000
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My account with Firefox correctly shows my primary address. And yet Firefox is still sending me mail at my old primary address, which I want to discontinue. How do I fix this?

My account with Firefox correctly shows my primary address. And yet Firefox is still sending me mail at my old primary address, which I want to discontinue. How do I fix this?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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It's possible that you are on more than one mailing list. For example, the newsletter takes direct subscriptions rather than going through a Firefox Account.

Can you use a link in the message to update your email preferences and see whether that leads to a different place?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If there is a problem with sending mail to the new address then the mail might be send to the old email address. In some cases email might be send to both email addresses.