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I have used Firefox on my desktop for years. why will you not let me have it on my 'phone?

  • 5 replies
  • 1 has this problem
  • 4 views
  • Paskiausią atsakymą parašė Paul

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I keep trying.. You keep saying you will email me to prove who I am BUT IF You send emails, they never arrive.

I keep trying.. You keep saying you will email me to prove who I am BUT IF You send emails, they never arrive.

All Replies (5)

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Hi IainRae

Just to clarify, are you struggling to install Firefox for Android on your device, or are you having problems setting up a Firefox Account?

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Frnakly I've got so confused over the past few weeks I have no idea.BUT what I do know is that I have used Firefox quite OK for some years on my desktop but cannot get it to work on the 'phone .

It pretends it wants to know me and says it will send me some sort of key or something if I give it my email address.

I give it the email address and then nothing comes back

Iain

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Frankly I've got so confused over the past few weeks I have no idea.BUT what I do know is that I have used Firefox quite OK for some years on my desktop but cannot get it to work on the 'phone .

It pretends it wants to know me and says it will send me some sort of key or something if I give it my email address.

I give it the email address and then nothing comes back

Iain

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I have already replied to this email twice

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Hi

The email will be sent to the email address we have on record for your account. Do you still have access to that account?