Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

tab graphics keep changing

  • 2 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė RoseQueen

more options

A couple of weeks ago, I noticed that the graphic associated with one of the sites on my New Tab page had changed to the graphic belonging to another (Feedly suddenly started showing the graphic for snopes.com). It annoyed me so much that eventually I went online to find the graphic that represents Feedly and used the "custom graphic" feature to put it back the way it should have been. Today, all of a sudden, the graphic for a local website and weather.com became the graphic associated with tvguide.com. Again, I fossicked around online and found the correct graphic and used the custom graphic feature to restore the look of the tiles.

Minor stuff, I know, but really irritating when I rely on the graphics to select the correct tile when I use the New Tab feature. What's going on here and how can I stop it from continuing to happen?

A couple of weeks ago, I noticed that the graphic associated with one of the sites on my New Tab page had changed to the graphic belonging to another (Feedly suddenly started showing the graphic for snopes.com). It annoyed me so much that eventually I went online to find the graphic that represents Feedly and used the "custom graphic" feature to put it back the way it should have been. Today, all of a sudden, the graphic for a local website and weather.com became the graphic associated with tvguide.com. Again, I fossicked around online and found the correct graphic and used the custom graphic feature to restore the look of the tiles. Minor stuff, I know, but really irritating when I rely on the graphics to select the correct tile when I use the New Tab feature. What's going on here and how can I stop it from continuing to happen?

All Replies (2)

more options

Could be a problem with the favicons.sqlite database file. If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for problems with the places.sqlite and favicons.sqlite files in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

In case errors are reported with "Verify Integrity" close and restart Firefox and retry.

If "Verify Integrity" cannot repair favicons.sqlite then first try to rename the file to faviconsOLD.sqlite with Firefox closed to see if that works. You need to visit a bookmark to make Firefox retrieve the new favicon.

If this didn't work then rename all places.sqlite and favicons.sqlite files in the Firefox profile folder and try again. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

Thank you so much for your help, cor-el! I was afraid your response was over my head, but I just went step by step and the following is what I got when I clicked "verify integrity:"

> Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches + The caches have been invalidated > Task: checkCoherence + The database is coherent > Task: expire + Database cleaned up > Task: originFrecencyStats + Recalculated origin frecency stats > Task: vacuum + Initial database size is 61440KiB + The database has been vacuumed + Final database size is 56320KiB > Task: stats + Places.sqlite size is 56320KiB + Favicons.sqlite size is 62272KiB + pragma_user_version is 52 + pragma_page_size is 4096 + pragma_cache_size is -2048 + pragma_journal_mode is wal + pragma_synchronous is 1 + History can store a maximum of 147272 unique pages + Table moz_bookmarks has 3672 records + Table moz_keywords has 2 records + Table sqlite_sequence has 1 records + Table moz_annos has 3148 records + Table moz_anno_attributes has 6 records + Table moz_items_annos has 1227 records + Table moz_places has 112893 records + Table moz_historyvisits has 165461 records + Table moz_inputhistory has 121 records + Table sqlite_stat1 has 20 records + Table moz_hosts has 0 records + Table moz_bookmarks_deleted has 0 records + Table moz_meta has 7 records + Table moz_origins has 8466 records + Index sqlite_autoindex_moz_keywords_1 + Index sqlite_autoindex_moz_anno_attributes_1 + Index sqlite_autoindex_moz_inputhistory_1 + Index sqlite_autoindex_moz_hosts_1 + Index sqlite_autoindex_moz_bookmarks_deleted_1 + Index sqlite_autoindex_moz_origins_1 + Index moz_bookmarks_itemindex + Index moz_bookmarks_parentindex + Index moz_bookmarks_itemlastmodifiedindex + Index moz_places_hostindex + Index moz_places_visitcount + Index moz_places_frecencyindex + Index moz_historyvisits_placedateindex + Index moz_historyvisits_fromindex + Index moz_historyvisits_dateindex + Index moz_places_lastvisitdateindex + Index moz_places_url_hashindex + Index moz_annos_placeattributeindex + Index moz_items_annos_itemattributeindex + Index moz_bookmarks_guid_uniqueindex + Index moz_places_guid_uniqueindex + Index moz_keywords_placepostdata_uniqueindex + Index moz_bookmarks_dateaddedindex + Index moz_places_originidindex > Task: _refreshUI

Is there anything there that might give you pause?