Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot enter text firefox or thunderbird

  • 3 replies
  • 1 has this problem
  • 3 views
  • Paskiausią atsakymą parašė FredMcD

more options

I cannot enter text or numbers, ANYTHING! on Firefox or Thunderbird! All okay with Explorer and Chrome. What happened?

I cannot enter text or numbers, ANYTHING! on Firefox or Thunderbird! All okay with Explorer and Chrome. What happened?

Chosen solution

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (3)

more options

Is this with all websites/pages, some, a few?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Yes, all webpages on Firefox, all messages in Thunderbird. Mouse worked in both, I could cut and paste text into both. Everything normal on all other apps and browsers on the machine. Safe mode did not change it, neither did re-installing either app. However, quick Google search and it came up immediately, although it was referenced as a problem with Windows 10. Press Windows key and left shift button and all is back to normal. Windows problem, Mozilla problem, or both? Thanks for your effort!

more options

Chosen Solution

That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.