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Have 7th gen ipad on iOS 13.3.1 trying to install Pocket on FF v.22. Tells me need 2 updt FF. I hit dwnload, only Open avail alredy up2date.?

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  • 2 have this problem
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  • Paskiausią atsakymą parašė plovett500

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After selecting download, App Store opens to Firefox app showing an Open prompt, Ive already downloaded the app. If I open FF it takes me back to the same mozilla download page where I selected Download Now, in the first place. Pocket still wants me to update to the latest FF. I go through the same steps.

After selecting download, App Store opens to Firefox app showing an Open prompt, Ive already downloaded the app. If I open FF it takes me back to the same mozilla download page where I selected Download Now, in the first place. Pocket still wants me to update to the latest FF. I go through the same steps.

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If you're already downloaded Pocket open it separately and it should link over. unless I'm misunderstanding the issue you're having? Let me know.

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i too am having that issue but I don’t see any resolution on this site or any where else to address it.