We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Thunderbird won't run after Firefox update

  • 2 replies
  • 1 has this problem
  • 28 views
  • Paskiausią atsakymą parašė Archie

Archie
Archie
more options

After Firefox update to version 74.0 (64 bit) attempting to open Thunderbird results in "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible".

After Firefox update to version 74.0 (64 bit) attempting to open Thunderbird results in "Your Thunderbird profile cannot be loaded. It may be missing or inaccessible".

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Interesting, does it continue if you do a re install?

Archie
Archie Klausimą uždavęs asmuo
more options

Hi Matt, I assume you refer to a reinstall of Firefox? If so how does this help Thunderbird recover profiles?

NB I have found Thunderbird profiles - if these a re the missing ones - what to do next.

I have been using both Thunderbird and Firefox for many years and never encountered such a problem.

Best regards Graham