Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Why has the print "preview print" stopped working?

  • 1 reply
  • 1 has this problem
  • 6 views
  • Paskiausią atsakymą parašė Mike

Mike
Mike
more options

Windows 7 Thunderbird 68.6.0 (64-bit)

When I click on Print Preview under 'File' I get a glimpse of a popup window: 

   Print Preview
   Title: xxxxxxxxxxxxxxxxxxxxxx
   Preparing... Progress

I then get a larger window with the header 

   xxxxxxxxxxxxxxxxxxxxxx - Thunderbird

After a fraction of a second they both disappear.

This seems to be a long standing issue with Thunderbird.

There is absolutely no diagnostic information.

Windows 7 Thunderbird 68.6.0 (64-bit) When I click on Print Preview under 'File' I get a glimpse of a popup window: Print Preview Title: xxxxxxxxxxxxxxxxxxxxxx Preparing... Progress I then get a larger window with the header xxxxxxxxxxxxxxxxxxxxxx - Thunderbird After a fraction of a second they both disappear. This seems to be a long standing issue with Thunderbird. There is absolutely no diagnostic information.

All Replies (1)

Mike
Mike Klausimą uždavęs asmuo
more options

Right, it may be bad form to reply to your own problem but.....

I went to Tools -> Options -> Advanced -> Config Editor..

Accepted the risk of here be dragons and types print in the search bar.

In here were a number of old printers I haven't used for ages. So......

I deleted the unused printer driver and remnants as per: 

 https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/How-to-manually-uninstall-a-printer-driver-in-Windows.html

For some explained reason I can now use print preview.

There may have been a number of other actions I took so not uncertain if this was the 'whole' story.