Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Delete Old Support Account

  • 1 reply
  • 1 has this problem
  • 14 views
  • Paskiausią atsakymą parašė Kiki

more options

Since the upgrade, I am unable to access my old support account with username, zaji.

How do I delete that account so I can use my old username for the new forced upgrade in the new support system?

Since the upgrade, I am unable to access my old support account with username, zaji. How do I delete that account so I can use my old username for the new forced upgrade in the new support system?

All Replies (1)

more options

Hi Zaji,

In order to use your old profile, you need to use Firefox Accounts under the same email address.