Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I use Thunderbird and have three e-mail addresses. All of a sudden only one of the three is seen. I no longer see the other two e-mail addresses nor their messages.

  • 1 reply
  • 1 has this problem
  • 8 views
  • Paskiausią atsakymą parašė Matt

more options

How can I restore seeing all three of my e-mail addresses and their e-mail? Only one e-mail address and messages are shown but Thunderbird knows I have the other two addresses but I can't retrieve or see them? I removed Thunderbird and then re installed it but there is no change. I only see one address and it's messages. Lee

How can I restore seeing all three of my e-mail addresses and their e-mail? Only one e-mail address and messages are shown but Thunderbird knows I have the other two addresses but I can't retrieve or see them? I removed Thunderbird and then re installed it but there is no change. I only see one address and it's messages. Lee

Chosen solution

In order for us to better investigate this issue, we'll need some more information.

Could you please do the following?

  1. Open the menu Fx57Menu > Help > Troubleshooting Information, then click Copy text to Clipboard.
  2. Go to https://pastebin.com, paste the info from your Troubleshooting Information page, use the Create New Paste button to create a page containing your info, then copy the resulting URL (address) of the page created.
  3. Open a reply to this post, and paste the link to your troubleshooting information you just copied.

Next, we'll need you to provide answers to the following questions:

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (1)

more options

Chosen Solution

In order for us to better investigate this issue, we'll need some more information.

Could you please do the following?

  1. Open the menu Fx57Menu > Help > Troubleshooting Information, then click Copy text to Clipboard.
  2. Go to https://pastebin.com, paste the info from your Troubleshooting Information page, use the Create New Paste button to create a page containing your info, then copy the resulting URL (address) of the page created.
  3. Open a reply to this post, and paste the link to your troubleshooting information you just copied.

Next, we'll need you to provide answers to the following questions: