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Upgraded to 91.2.1 - preferences freezes

  • 3 replies
  • 2 have this problem
  • 9 views
  • Paskiausią atsakymą parašė sfhowes

StephenCWLL
StephenCWLL
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Upgraded to version 91.2.1 from an earlier version today and on both my computers launching the preferences from the tools menu causes thunderbird to freeze and then I have to end the process. Is this a known issue as it's happened to me on two separate Windows versions (10 and 11)?

Upgraded to version 91.2.1 from an earlier version today and on both my computers launching the preferences from the tools menu causes thunderbird to freeze and then I have to end the process. Is this a known issue as it's happened to me on two separate Windows versions (10 and 11)?

Chosen solution

Does it freeze in safe/troubleshoot mode (hold Shift when launching TB)?

Do you have any language packs? They are known to cause issues like this.

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Does it freeze in safe/troubleshoot mode (hold Shift when launching TB)?

Do you have any language packs? They are known to cause issues like this.

webweweave
webweweave
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I also had this problem. Although Thunderbird was a bit tricky to get into safe mode, I figured it out. Then, without any add-ons being turned on, the problem went away. Upon further investigation and review of another posting, I removed the US language pack and restored Thunderbird to regular operations and the problem has been resolved. Thanks for the solution!

sfhowes
sfhowes
  • Top 10 Contributor
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One of the fixes in the 91.4 version, released Dec. 7:

"Using Thunderbird with multiple language packs caused high RAM and CPU use and sluggish performance"