Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Downloading a PDF file

  • 2 replies
  • 1 has this problem
  • 7 views
  • Paskiausią atsakymą parašė FredMcD

more options

I want to download a pdf document from the internet. i used to be able to click on a download icon in the upper right hand section of the screen and it would download to my download file. Now it won't. I am using Firefox 100.

Thanks

I want to download a pdf document from the internet. i used to be able to click on a download icon in the upper right hand section of the screen and it would download to my download file. Now it won't. I am using Firefox 100. Thanks

All Replies (2)

more options

Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

Go to the Mozilla Add-ons Web Page {web Link} (There’s a lot of good stuff here) and search for a download manager.


This download manager works separately from the browser. The browser tells it what to download, and off it goes.

http://www.freedownloadmanager.org It is a powerful modern download accelerator and organizer for Windows and Mac.