Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

moving mail between accounts

  • 1 reply
  • 0 have this problem
  • 2 views
  • Paskiausią atsakymą parašė david

john358
john358
more options

Hi! Before the latest update I could control-click several messages and drag them to a folder in a different account. I find that is not working correctly today? I restarted thunderbird and tried again, same result.

I use this process to move messages to a "mailtrap" account that then forwards the messages to spamcop. Today I had to move the messages one by one.

Also - a long going issue - when moving those messages, they're not really 'moved/deleted' from the original account, which they should be. I can go back an hour or 2 later and download to Outlook/pop3 and the moved messages (spam) are all downloaded. The only way to stop this is to login to webmail first, compact the folder, and then download to pop3...

Please advise, and thanks! John

Hi! Before the latest update I could control-click several messages and drag them to a folder in a different account. I find that is not working correctly today? I restarted thunderbird and tried again, same result. I use this process to move messages to a "mailtrap" account that then forwards the messages to spamcop. Today I had to move the messages one by one. Also - a long going issue - when moving those messages, they're not really 'moved/deleted' from the original account, which they should be. I can go back an hour or 2 later and download to Outlook/pop3 and the moved messages (spam) are all downloaded. The only way to stop this is to login to webmail first, compact the folder, and then download to pop3... Please advise, and thanks! John

All Replies (1)

david
david
  • Top 10 Contributor
more options

I tried to duplicate your situation and could not. I highlighted several messages and was successful in moving to a different account. On your other issue, I think what you're experiencing is that, for POP accounts, the message is retained on the server although you have a copy that you downloaded. When you move the downloaded copy, the one on server is retained. To have an environment where there is only one copy of a message, you need to change settings to delete from server when downloaded.