Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

one of my sent emails is now showing in TB 102.10.1 (64 bit) as plain text rather than HTML

  • 1 reply
  • 0 have this problem
  • 1 view
  • Paskiausią atsakymą parašė david

bhague
bhague
more options

I have tried checking View>Message Body as> which is showing as Original HTML. Changing this makes no difference, whether Simple HTML or Plain Text.

I tried Repair text encoding as a long shot, but no difference.

The same message, viewed in Outlook, shows the HTML format OK.

Not sure how to fix this

The message details show as below, if this is helpful?

It appears to be limited to this one email.

I have tried checking View>Message Body as> which is showing as Original HTML. Changing this makes no difference, whether Simple HTML or Plain Text. I tried Repair text encoding as a long shot, but no difference. The same message, viewed in Outlook, shows the HTML format OK. Not sure how to fix this The message details show as below, if this is helpful? It appears to be limited to this one email.
Pridėtos ekrano nuotraukos

All Replies (1)

david
david
  • Top 10 Contributor
more options

The screenshot you posted indicates a plain text message.