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The page isn’t redirecting properly An error occurred during a connection to www.vanityfair.com.

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Judy
Judy
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I can no longer access articles in vanityfair using firefox browser although edge works nicely. This is the error message I get:

"The page isn’t redirecting properly

An error occurred during a connection to www.vanityfair.com. 

   This problem can sometimes be caused by disabling or refusing to accept cookies."

I haven't disabled or refused to accept cookies and I can't find the answer on Firefox website.

I can no longer access articles in vanityfair using firefox browser although edge works nicely. This is the error message I get: "The page isn’t redirecting properly An error occurred during a connection to www.vanityfair.com. This problem can sometimes be caused by disabling or refusing to accept cookies." I haven't disabled or refused to accept cookies and I can't find the answer on Firefox website.

All Replies (2)

AzZA
AzZA
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Clear your Firefox cookies and cache: Sometimes stored cookies and cache can become outdated or corrupted, causing issues with website functionality. Try clearing your Firefox cookies and cache by going to the "Options" or "Preferences" menu, then "Privacy & Security," and selecting "Clear Data."

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

The System Details show the Total Adblock - Ad Blocker extension.

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window