Firefox permanently mutes my video on my business site - WHY?!
My business site - www.ninjanezumiproductions.com - has videos on it.
Firefox PERMANENTLY MUTES those videos.
I can play them, but I get no sound.
I can play these videos on Chrome, Edge, Opera - etc... and still mute and unmute as normal.
However, when I try to UNMUTE on firefox, it prevents me.
This is harming my business.
I want to know how to fix this.
Sincerely,
Kevin Conner CEO: NNP, LLC
All Replies (5)
The audio format appears to be AC3 which is not a web standard and does not work in Chromium either: https://www.chromium.org/audio-video/
Try using a different audio codec that will play in all browsers: https://developer.mozilla.org/en-US/docs/Web/Media/Formats/Audio_codecs
Best is probably to use AAC for audio.
My audio codec is AAC not AC3. I have no idea why you think it's AC3.
However, I will recode in dolby digital just in case.
So yeah, I'm 90% certain you lied about it being AC3.
Modified by ninjanezumiproductions
Screenshot from VLC. trailer_punch_hitler.mp4
Both VLC and ffmpeg identify it as AC3.
