Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks and Passwords All Lost

  • 1 reply
  • 0 have this problem
  • 1 view
  • Paskiausią atsakymą parašė Terry

more options

Bookmarks and Passwords All Lost I uninstalled Firefox due to an error and Firefox no long was working. Upon reinstalling I lost all my Bookmarks and Passwords. I tried everything to retrieve the bookmarks. HELP - I have been collecting them for years. Most importantly all my business websites & passwords are gone. How do I recover them? There is nothing in the “Old Firefox date file”.

Bookmarks and Passwords All Lost I uninstalled Firefox due to an error and Firefox no long was working. Upon reinstalling I lost all my Bookmarks and Passwords. I tried everything to retrieve the bookmarks. HELP - I have been collecting them for years. Most importantly all my business websites & passwords are gone. How do I recover them? There is nothing in the “Old Firefox date file”.

All Replies (1)

more options

Is there literally 'nothing' in the old data folder? It should contain places.sqlite, favicons.sqlite (files) and bookmarkbackups (a folder) for bookmarks and key4.db and logins.json for passwords.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile