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Firefox.exe launched from GPO to a website gives me a error message and no access at the beginning but works by the Retry button under the error

  • 3 replies
  • 1 has this problem
  • 7 views
  • Paskiausią atsakymą parašė NoahSUMO

juanc.salazar
juanc.salazar
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Using Firefox 68.4.1 ESR (64-bits) In windows 10 22h2, I am launching firefox.exe "https://tuturno.juntadeandalucia.es/S" , in a kiosk mode with autologin from gpo, I am using the Modern Kiosk extension, although the extension is not enabled, the first time the Firefox is launched to https://tuturno.juntadeandalucia.es, I receive a web message in Firefox saying:

Uf. Tenemos problemas para encontrar este sitio. No podemos conectar la servidor en tuturno.juntadeandalucia.es Si escribió la dirección correcta, puede:

  • Probar de nuevo más tarde
  • Verificar la conexión a internet
  • Comprobar que Firefox tiene permiso para acceder a la web ( puede ser que esté conectado pero detrás de un firewall)

button (Reintentar)

The question is that when I push the Retry button I can access to the web without any problem. ( I added a image of the error describing the problem).

Is there any way that Firefox can't obviate this type of message accessing to the web? I'm interested, as when I push the Retry button I access to the web https://tuturnos.juntadeandalucia.es without any problem. Maybe some configuration in about:config?

I wait for some help if is possible. Thank you very much.

Using Firefox 68.4.1 ESR (64-bits) In windows 10 22h2, I am launching firefox.exe "https://tuturno.juntadeandalucia.es/S" , in a kiosk mode with autologin from gpo, I am using the Modern Kiosk extension, although the extension is not enabled, the first time the Firefox is launched to https://tuturno.juntadeandalucia.es, I receive a web message in Firefox saying: Uf. Tenemos problemas para encontrar este sitio. No podemos conectar la servidor en tuturno.juntadeandalucia.es Si escribió la dirección correcta, puede: * Probar de nuevo más tarde * Verificar la conexión a internet * Comprobar que Firefox tiene permiso para acceder a la web ( puede ser que esté conectado pero detrás de un firewall) button (Reintentar) The question is that when I push the Retry button I can access to the web without any problem. ( I added a image of the error describing the problem). Is there any way that Firefox can't obviate this type of message accessing to the web? I'm interested, as when I push the Retry button I access to the web https://tuturnos.juntadeandalucia.es without any problem. Maybe some configuration in about:config? I wait for some help if is possible. Thank you very much.
Pridėtos ekrano nuotraukos

Modified by NoahSUMO

All Replies (3)

GerardoPcp04
GerardoPcp04
  • Top 25 Contributor
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Hola, Veo que la pagina ahora esta funcionando pero el link es el siguiente, no el que escribiste en tu consulta: https://tuturno.juntadeandalucia.es/gestioncentros/auth?tenantId=000 Para llegar a este link fui a la pagina principal y busque Turnos https://www.juntadeandalucia.es/buscar.html?busquedageneral=turnos&organismo=jda

Agradeceríamos marcar como solucionada para que sirva a otros usuarios. ¡Gracias!

Modified by GerardoPcp04

juanc.salazar
juanc.salazar Klausimą uždavęs asmuo
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Saludos.

Gracias por tu respuesta Gerardo, pero la urls a la que no tenemos acceso apriori y nos da error no son las que describes en tu anterior respuesta, sino:

https://tuturno.juntadeandalucia.es/quiosco/autenticacionQuiosco/OTUTtJKWqLDxqU0

es por eso que nos sale el mensaje de que no encuentra tuturno.juntadeandalucia.es

esta url da un servicio de tickets de quiosco, por ello tenemos instalado la extensión Modern Kiosk.

Modified by juanc.salazar

NoahSUMO
NoahSUMO
  • Top 25 Contributor
  • Moderator
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Hi Juan, If you still haven't resolved this error by now, we have a Enterprise expert named Mike Kaply who might be able to help you out as he has experience with GPO & kiosks. As he only speaks english, I used Bing to translate the error below. Please include any new details you've found to help Mike narrow down the problem for you.

Here's a link to the Enterprise Forums so you can ask him to take a look: https://support.mozilla.org/en-US/questions/new/firefox-enterprise/form

Error Message: Ugh. We are having trouble finding this site. We can't connect the server on tuturno.juntadeandalucia.es If you typed in the correct address, you can: Try again later

  • Check your internet connection
  • Check that Firefox has permission to access the web (it might be connected but behind a firewall)

[Retry button]

Modified by NoahSUMO