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keep getting kicked back to the login credentials page

  • 1 reply
  • 1 has this problem
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  • Paskiausią atsakymą parašė Skgh12

steveaaayyy
steveaaayyy
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Firefox can't seem to hold on to, say, a banking website or web page when I navigate away to another app, such as to answer the phone!

I'll be on a banking website, and when I get back to Firefox from the call 1 minute later, it will greet me with the login credentials page.

If I'm trying to login, and I'm on the 2fa page, and I answer the phone call to get the code, when I get back to Firefox, I'm no longer on the 2fa page, I'm back on the login credentials page.

If I'm trying to log in, and I'm on the 2fa page, and I navigate to the email app to get the code, when I get back to firefox, I'm no longer on the 2fa page, I'm back on the login credentials page.

The situation forces me to use text messaging for 2fa when using Firefox.

I tried recreating the situation in the Chrome browser, and it doesn't seem to suffer from this problem. I navigate away to the email app, come back to Chrome, and I'm still on the 2fa page.

The situation exists for most banking sites, but is not exclusive to only banking sites, as it occurs on many other types of websites, as well, requiring 2fa logins.

Is there some setting in Firefox that I'm overlooking that causes these websites to default back to their login credentials pages just because I went to another app on the phone for a second?

Firefox can't seem to hold on to, say, a banking website or web page when I navigate away to another app, such as to answer the phone! I'll be on a banking website, and when I get back to Firefox from the call 1 minute later, it will greet me with the login credentials page. If I'm trying to login, and I'm on the 2fa page, and I answer the phone call to get the code, when I get back to Firefox, I'm no longer on the 2fa page, I'm back on the login credentials page. If I'm trying to log in, and I'm on the 2fa page, and I navigate to the email app to get the code, when I get back to firefox, I'm no longer on the 2fa page, I'm back on the login credentials page. The situation forces me to use text messaging for 2fa when using Firefox. I tried recreating the situation in the Chrome browser, and it doesn't seem to suffer from this problem. I navigate away to the email app, come back to Chrome, and I'm still on the 2fa page. The situation exists for most banking sites, but is not exclusive to only banking sites, as it occurs on many other types of websites, as well, requiring 2fa logins. Is there some setting in Firefox that I'm overlooking that causes these websites to default back to their login credentials pages just because I went to another app on the phone for a second?

All Replies (1)

Skgh12
Skgh12
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Hi there this could possibly be a result of either your tracking permissions within firefox settings or through your cookie settings if you wouldnt mind checking those and reporting back i can assist further from there. :)