Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

receiving pop ups stating virus attack from mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork and cant make them go away

  • 6 replies
  • 11 have this problem
  • 1 view
  • Paskiausią atsakymą parašė concondet

more options

Started receiving pop ups stating virus attack from Mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork from Mozilla showing McAffee, Critical Virus Alert, Virus attack. Receive 3 at time and I can't see the right side of my scree and I need to. Is this malware and if so how do I remove it fast? Thank you.

Started receiving pop ups stating virus attack from Mozilla and via cq5g6mojubcc7385jauo.deviceconnectnetwork from Mozilla showing McAffee, Critical Virus Alert, Virus attack. Receive 3 at time and I can't see the right side of my scree and I need to. Is this malware and if so how do I remove it fast? Thank you.

Chosen solution

Hi James, Thank you so much for your quick response. I will try your solution. Thank you again!

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (6)

more options

Also, I forgot to ask, I was wondering if I should disable the notifications from cq5g6mohubcc7385jauo.deviceconnectnetwork as well. This via cq5g6mohubcc7385jauo.deviceconnectnetwork has been corrected as I accidentally typed a j instead of the h in my first post. My Norton Virus protection has not detected any viruses threats after I ran a scan. Thank you. I am not very tech savy and appreciate any help.

Helpful?

more options

concondet said

Receive 3 at time and I can't see the right side of my screen

This sounds like Web Push Notifications from one or more websites you interacted with. These McAfee virus attacks popups are not due to malware and are fake alerts from the site(s).

See https://support.mozilla.org/en-US/kb/push-notifications-firefox#w_how-do-i-revoke-web-push-permissions-for-a-specific-site on how to revoke Web Push permissions for a specific site.

Btw the web browser name is Mozilla Firefox or Firefox for short as you are referring to the browser as Mozilla.

Modified by James

Helpful?

more options

Chosen Solution

Hi James, Thank you so much for your quick response. I will try your solution. Thank you again!

Helpful?

more options

Worked great James, thank you again.

Helpful?

more options

You can check if you have a Push permission for suspect domain(s) like shown at the bottom of the message and revoke this permission. See "How do I revoke Web Push permissions for a specific site?":

Helpful?

more options

Thank you very much cor-el!

Helpful?

Užduoti klausimą

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.