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Incoming emails

  • 1 reply
  • 1 has this problem
  • 6 views
  • Paskiausią atsakymą parašė Matt

Greg Blake
Greg Blake
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My thunderbird has stopped receiving emails on my PC ( none sine 20 Jun 2024) I don't check the desktop PC every day as I normally use my phone for managing incoming and outgoing emails As a secondary use, I sometimes use my Laptop to Manage incoming and outgoing emails. Both the phone and the laptop are up to date with incoming emails. I can send an email to myself from the PC. Mozilla Thunderbird is up to date with auto update program.

Can someone please advise what steps I need to take to find out why this has just occurred. I am wondering if a recent auto update to Thunderbird has caused this issue . I am not ware if one can rollback to a previous Thunderbird revision to check if this is the cause? Any assistance will be greatly appreciated.

Thanks Greg

My thunderbird has stopped receiving emails on my PC ( none sine 20 Jun 2024) I don't check the desktop PC every day as I normally use my phone for managing incoming and outgoing emails As a secondary use, I sometimes use my Laptop to Manage incoming and outgoing emails. Both the phone and the laptop are up to date with incoming emails. I can send an email to myself from the PC. Mozilla Thunderbird is up to date with auto update program. Can someone please advise what steps I need to take to find out why this has just occurred. I am wondering if a recent auto update to Thunderbird has caused this issue . I am not ware if one can rollback to a previous Thunderbird revision to check if this is the cause? Any assistance will be greatly appreciated. Thanks Greg

All Replies (1)

Matt
Matt
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  • Top 10 Contributor
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A good starting point would be the support article. https://support.mozilla.org/en-US/kb/cannot-receive-messages