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I cannot create new folders and subfolders

  • 3 replies
  • 0 have this problem
  • 3 views
  • Paskiausią atsakymą parašė GerardoPcp04

elsa.alvarez
elsa.alvarez
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Hi,

I’m having trouble with Thunderbird as it won’t allow me to create new folders, subfolders, or rename the existing ones. Additionally, when I right-click on a message to access more options, I see more options than usual (see attached image). This behavior started recently, and I haven't made any significant changes to my settings.

I’ve tried updating Thunderbird, but the issue persists. Could someone help me figure out what might be causing this and how to fix it?

Thanks in advance for any assistance!

Hi, I’m having trouble with Thunderbird as it won’t allow me to create new folders, subfolders, or rename the existing ones. Additionally, when I right-click on a message to access more options, I see more options than usual (see attached image). This behavior started recently, and I haven't made any significant changes to my settings. I’ve tried updating Thunderbird, but the issue persists. Could someone help me figure out what might be causing this and how to fix it? Thanks in advance for any assistance!
Pridėtos ekrano nuotraukos

All Replies (3)

GerardoPcp04
GerardoPcp04
  • Top 25 Contributor
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Hola, Prueba; 1) Ejecutar el Thunderbird como administrador. 2) Modo de resolución de problemas: https://support.mozilla.org/es/kb/modo-seguro-tb#w_como-iniciar-thunderbird-en-modo-seguro

Saludos

Helpful?

elsa.alvarez
elsa.alvarez Klausimą uždavęs asmuo
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Hola! Sigue igual, creo que la única solución va a ser reestablecer el correo.

Gracias igualmente.

GerardoPcp04 dijo
Hola, Prueba; 1) Ejecutar el Thunderbird como administrador. 2) Modo de resolución de problemas: https://support.mozilla.org/es/kb/modo-seguro-tb#w_como-iniciar-thunderbird-en-modo-seguro Saludos

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GerardoPcp04
GerardoPcp04
  • Top 25 Contributor
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Probaste ejecutar el Thunderbird en modo administrador?

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