Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Strange message at the bottom of an opened email

  • 4 replies
  • 0 have this problem
  • Paskiausią atsakymą parašė Robert Hill

more options

Why do I get this alert message across the bottom of my screen when I double-click to open an email in my INbox? It is in a yellow box across the bottom of a pre-populated draft 'return to the sender" email.

A unique identity matching the From address was not found. The message will be sent using the current From field and setting from identity Robert Hill <arnilmmproductions@gmail.com>"

It doesn't mark the original email as 'Read' when I close it. But if I right click on it, it gives me the option of opening it a new Tab, a new Window, or a Conversation.

The problem seems to recur after a Thunderbird upgrade.

Hoping to get your response and a solution soon. Thank you.

Why do I get this alert message across the bottom of my screen when I double-click to open an email in my INbox? It is in a yellow box across the bottom of a pre-populated draft 'return to the sender" email. ''A unique identity matching the From address was not found. The message will be sent using the current From field and setting from identity Robert Hill <arnilmmproductions@gmail.com>" It doesn't mark the original email as 'Read' when I close it. But if I right click on it, it gives me the option of opening it a new Tab, a new Window, or a Conversation. The problem seems to recur after a Thunderbird upgrade. Hoping to get your response and a solution soon. Thank you.
Pridėtos ekrano nuotraukos

Chosen solution

Thank you again for your feedback and advice. I'm not sure that it helped because in the interim I've downloaded a Thunderbird Update and the problem seems to have resolved itself. It's not the first time that it's happened and like this time it has resolved itself subsequent to an update. I will continue to monitor the issue.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (4)

more options

It looks like your Inbox is acting like a Drafts folder. See if you can fix it with FolderFlags:

https://support.mozilla.org/en-US/questions/1460237

Helpful?

more options

Thank you for your suggested solution. However, it didn't work because there was no FolderFlags: option in the Folder Properties dialog box. See the attached.

Helpful?

more options

Did you install the add-on? See the attached picture of a gmail Inbox's Properties.

https://support.mozilla.org/en-US/kb/installing-addon-thunderbird

Modified by sfhowes

Helpful?

more options

Chosen Solution

Thank you again for your feedback and advice. I'm not sure that it helped because in the interim I've downloaded a Thunderbird Update and the problem seems to have resolved itself. It's not the first time that it's happened and like this time it has resolved itself subsequent to an update. I will continue to monitor the issue.

Helpful?

Užduoti klausimą

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.