Thunderbird Zombie Email (can't move or delete) and Empty Folders (Mac)
I'm using 128.5esr (64-bit) in Mac. There was a email in inbox ; I can mark it as read-under but cannot delete, move; I tried many times delete or move but nothing happened. After several restart that zombie email left but also I saw many empty folders which must have hundred emails in it...
my last backup belongs to months ago, so I lost all important emails. How to recover it I do not know. Any advice ?
Modified by Wayne Mery
All Replies (5)
I have still have the same problem on another email.. and no body help or support...
Have you recently compacted the folder that contains the 'zombie' email ?
- Right click on Inbox and select 'compact'.
Have you tried to repair the 'Inbox' folder to see if index is out of sync with list of stored emails?
- Right click on folder and select 'Properties'
- Click on 'Repair Folder' button
- Click on 'OK'
re : but also I saw many empty folders Are these empty folders in a Pop or Imap account or in 'Local Folders' account?
Hello, I do compacting ( 2-3 times in a month ). But first time I did repairing with your advice; actually I was looking forward for this kind of feature before.. I did for inbox and the empty folders. The zombie email disappeared from inbox but the folder still empty... Luckily I had a backup of Profiles folder before (as 7z) ; how can I recover the folders only I from old backup folder ?
Toad-Hall said
Have you recently compacted the folder that contains the 'zombie' email ?Have you tried to repair the 'Inbox' folder to see if index is out of sync with list of stored emails?
- Right click on Inbox and select 'compact'.
re : but also I saw many empty folders Are these empty folders in a Pop or Imap account or in 'Local Folders' account?
- Right click on folder and select 'Properties'
- Click on 'Repair Folder' button
- Click on 'OK'
I'm using POP for this account.
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