Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can receive but not send emails

  • 3 replies
  • 0 have this problem
  • 5 views
  • Paskiausią atsakymą parašė tharrso

more options

For a few months now I get a Send Message Error whenever I try to send an email from one of my addresses (see first screenshot below). I've checked my SMTP server settings and they all seem to be correct. (2nd and 3rd screenshots). I'm using the latest version of Thunderbird on Mac OS 15.3 Sequoia. I have no firewalls. What could be the problem and how can I fix it?

For a few months now I get a '''Send Message Error''' whenever I try to send an email from one of my addresses (see first screenshot below). I've checked my SMTP server settings and they all seem to be correct. (2nd and 3rd screenshots). I'm using the latest version of Thunderbird on Mac OS 15.3 Sequoia. I have no firewalls. What could be the problem and how can I fix it?
Pridėtos ekrano nuotraukos

Chosen solution

Thanks for the help guys. That worked.

Ted

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (3)

more options

The SMTP server probably requires the username used to authenticate to be the same as the 'From:' address of the message being sent. The username shown in your outgoing server settings is not even in the same domain. Do you have more than one account set up with this outgoing server maybe?

Helpful?

more options

It looks like you're trying to send from the bajareque.com account on an smtp with a zaxx.ws User Name. Most providers require the User Name of the sending account to match the User Name of the smtp. Check that you have separate smtp servers defined for each account, and that each account points to the correct smtp.

https://support.mozilla.org/en-US/questions/1350593

Helpful?

more options

Chosen Solution

Thanks for the help guys. That worked.

Ted

Helpful?

Užduoti klausimą

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.