Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After updating to version 3.5.9 all websites send back a URL error. I end up having to do a system restore to before i installed the update to get ithe browser to work again. Any suggestions?

  • 2 replies
  • 0 have this problem
  • 1 view
  • Paskiausią atsakymą parašė Shawn

more options

I've downloaded the update a total of three times now. Each time an error message saying that the webpage can not be found is the only thing that comes up no matter what page i try to access. I've tried to restart my computer, restart firefox, run windows 7 troubleshooter on the wireless connection all to no avail.

URL of affected sites

http://

I've downloaded the update a total of three times now. Each time an error message saying that the webpage can not be found is the only thing that comes up no matter what page i try to access. I've tried to restart my computer, restart firefox, run windows 7 troubleshooter on the wireless connection all to no avail. == URL of affected sites == http://

All Replies (2)

more options

Have you checked your Firewall configuration?

Configure firewalls so that Firefox can access the Internet

Check if Firefox is on the allow/trusted programs list

more options

That is not the problem. When I enstall a new browser or updates for the one i have i temporarily uninstall the security program to ensure that there are no conflicts. Once the updates or new browser is installed i reinstall the security program and double check to make sure it has permission.