Since updating to 3.6.6 on Mac OS 10.6.4, all downloaded videos are terribly degraded.
As I SAID, since updating to Firefox 3.6.6 on Mac OS 10.6.4, ALL videos that I download are horribly degraded! Unless I can resolve this and ditch this last dreadful update, I'm going to stop using Firefox for the first time in nearly 10 years. Most people that I know have switched to Google's Chrome, but I've stuck with Firefox.
This happened
Every time Firefox opened
== The second that I updated to 3.6.6
All Replies (1)
Hello Jeffery.
It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme and this one for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
Also, if you have a problem with Google Chrome, you need to contact Google, since they are the ones that develop it. Be mindful that the big amounts of RAM it uses up when browsing multiple tabs is not a bug, but rather a "feature" of Chrome. Also, be mindful that the impossibility of having many tabs in the same window is not a bug, but rather a "feature" of Chrome. Bear in mind, in addition, that the relatively poverty of add-ons for Google Chrome is not as much due to its age as it is to the impossibility of developing add-ons for it that are as rich as those for Firefox. Don't forget either that the fact that Chrome will send, by default, potentially private information to Google is not a bug, but rather a "feature" of Chrome. You may also end up finding the very same problems you found in Firefox, if those were due to careless usage of add-ons or an infected system. For any usability problems, you will need to contact Google directly, too.
Also, if you are using another browser out of spite or because you can't fix your problem with Firefox, I will remind you that Mozilla is a non-profit, public service organization, and, as such, doesn't have the same financial interests Google (or any other company developing a major web browser) does. Mozilla's objective is that you, the user, use the browser you want, be if Firefox or any other browser. If you want to use Firefox but can't, due to a problem, I'm glad to work with you the best I know and can to fix it. If you actually want to use another browser, then I'm happy that you finally found your "home", and my job is successfully done.