Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

new update never finished even after restarting computer and can't uninstall Firefox

  • 1 reply
  • 4 have this problem
  • 7 views
  • Paskiausią atsakymą parašė TonyE

more options

After loading Firefox 3.6.10 and restarting the computer, I got the message: you must restart your computer in order to finish an earlier upgrade of Firefox. Do you want to restart now ? I restarted the computer a couple of time. It doesn't work. I get every time the same message. I tried to uninstall Firefox but it doesn't work either.

After loading Firefox 3.6.10 and restarting the computer, I got the message: you must restart your computer in order to finish an earlier upgrade of Firefox. Do you want to restart now ? I restarted the computer a couple of time. It doesn't work. I get every time the same message. I tried to uninstall Firefox but it doesn't work either.

All Replies (1)

more options

Try manually resetting the software update feature by deleting the files and folders shown in the "Software Update not working properly" section of this site - http://kb.mozillazine.org/Software_Update

After doing that try to re-install Firefox.