Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why won't my Vista machine accept 3.6.10?

  • 1 reply
  • 3 have this problem
  • 8 views
  • Paskiausią atsakymą parašė cor-el

more options

I have no problem downloading the browser, but when I try to run the download I get the message that (a) the file does not have a valid digital signature that verifes its publisher, and (b) if you try to run it anyway, it says the file is corrupt.

I have no problem downloading the browser, but when I try to run the download I get the message that (a) the file does not have a valid digital signature that verifes its publisher, and (b) if you try to run it anyway, it says the file is corrupt.

All Replies (1)

more options

It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

You can try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See http://kb.mozillazine.org/Unable_to_save_or_download_files