Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'm trying to download a newer version of firefox, but I'm told the operation cannot be completed because I don't have sufficient privileges...what does this mean?

  • 1 reply
  • 10 have this problem
  • 9 views
  • Paskiausią atsakymą parašė cor-el

more options

I have firefox 3.0.8 and am trying to download to a 3.6 version, but I'm told i don't have sufficient privileges. What does this mean? Can I do anything to fix it?

I have firefox 3.0.8 and am trying to download to a 3.6 version, but I'm told i don't have sufficient privileges. What does this mean? Can I do anything to fix it?

All Replies (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.