Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Sync 1.6 update won't install

  • 3 replies
  • 6 have this problem
  • 8 views
  • Paskiausią atsakymą parašė moreglia

moreglia
moreglia
more options

I have Sync 1.5.1 running on Windows 7/64bit machine, running Firefox 3.6.3 When I try to update Sync, I get:

"Firefox could not install the file at

http://releases.mozilla.org/pub/mozilla.org/addons/10868/firefox_sync-1.6.1-fx+fn+sm.xpi

because: Invalid file hash (possible download corruption) -261"

I have Sync 1.5.1 running on Windows 7/64bit machine, running Firefox 3.6.3 When I try to update Sync, I get: "Firefox could not install the file at http://releases.mozilla.org/pub/mozilla.org/addons/10868/firefox_sync-1.6.1-fx+fn+sm.xpi because: Invalid file hash (possible download corruption) -261"

All Replies (3)

TonyE
TonyE
  • Moderator
more options

Make sure that 3rd party cookies are accepted, for details see https://support.mozilla.com/en-US/kb/Unable%20to%20install%20add-ons#w_invalid-file-hash-possible-download-corruption-261

UncleBen
UncleBen
more options

I have third party cookies enabled, and I still get this message.

moreglia
moreglia Klausimą uždavęs asmuo
more options

I did have 3rd party cookies enabled. Today the update succeeded without error (after about the 10th try).