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Hotmail loads but then freezes

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  • 29 have this problem
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  • Paskiausią atsakymą parašė cor-el

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Hotmail loads the page of my email, but freezes and I cannot open anything on that page

Hotmail loads the page of my email, but freezes and I cannot open anything on that page

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  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: