Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

My menu bar is missing and it doesn't come back temporarily when I press either Alt or Alt + F10 together.

  • 1 reply
  • 18 have this problem
  • 1 view
  • Paskiausią atsakymą parašė cor-el

alwaysanobie
alwaysanobie
more options

My menu bar has disappeared. The directions on the support site say the first steps to restoring are to start Firefox in safe mode & then to press the Alt button so that the bar can come up temporarily. I started Firefox in safe mode two different ways, but nothing happened when I pressed the Alt key except that the screen moved down a little bit & moved back up when I pressed it again. I got the same result when I pressed Alt & the F10 key together, which was also suggested. I would appreciate it if you would advise as to what I should do to restore the menu bar. Thanks.

My menu bar has disappeared. The directions on the support site say the first steps to restoring are to start Firefox in safe mode & then to press the Alt button so that the bar can come up temporarily. I started Firefox in safe mode two different ways, but nothing happened when I pressed the Alt key except that the screen moved down a little bit & moved back up when I pressed it again. I got the same result when I pressed Alt & the F10 key together, which was also suggested. I would appreciate it if you would advise as to what I should do to restore the menu bar. Thanks.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You only need to press F10 and not Alt + F10.

This can be a problem with the file localstore.rdf in the Profile Folder.

Delete localstore.rdf or rename the file to localstore.rdf.sav in the Profile Folder to test if the file is corrupted.

See http://kb.mozillazine.org/Corrupt_localstore.rdf
(caution: do not delete the localstore.rdf file in the Firefox program installation folder)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")