Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Firefox will not load radio buttons on certain sites and I can't show my choice of items without the ability.

  • 1 reply
  • 6 have this problem
  • 4 views
  • Paskiausią atsakymą parašė cor-el

rucane
rucane
more options

I have gone to bill pay and ordering sites and have found, what we used to call, radio buttons to mark a choice are not loading. For those that have no idea what I am talking about, Survey sites, bill pay sites and shopping sites use a round button that when clicked on, it shows your choice. These are not loading in the new Firefox and I have had to revert much of my work to Internet Explorer now. Up to this point, I have been impressed with Firefox. Can you restore the confidence and smile on my face?

I have gone to bill pay and ordering sites and have found, what we used to call, radio buttons to mark a choice are not loading. For those that have no idea what I am talking about, Survey sites, bill pay sites and shopping sites use a round button that when clicked on, it shows your choice. These are not loading in the new Firefox and I have had to revert much of my work to Internet Explorer now. Up to this point, I have been impressed with Firefox. Can you restore the confidence and smile on my face?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Can you post a link to sites where the radio buttons aren't working?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See: