Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The two arrows in the upper left corner under "File" and "Edit" do not work

  • 3 replies
  • 1 has this problem
  • 19 views
  • Paskiausią atsakymą parašė hardrock75

more options

I can't use the arrows that allow me to move back to previous page or move forward

I can't use the arrows that allow me to move back to previous page or move forward

All Replies (3)

more options

Right click either of them to get a list of sites previously visited.

You can also install this add-on: https://addons.mozilla.org/en-US/firefox/addon/backforward-dropmarker/

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

more options

As original questioner, I knew how they work-I wanted to know WHY they weren't working.

They are now working and I just closed Firefox then re-opened it. It still is a mystery as to WHY.

Modified by hardrock75