Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'm unable to click on my inbox in hotmail for some reason, it loads ok but I can't click anything in hotmail

  • 1 reply
  • 84 have this problem
  • 8 views
  • Paskiausią atsakymą parašė David Tenser

more options

Hotmail loads fine but for some reason when I try and click into the inbox nothing happens, it doesn't even acknowledge I've clicked anything!

Hotmail works on other internet service providers, just not on firefox - Also having issues with facebook

Hotmail loads fine but for some reason when I try and click into the inbox nothing happens, it doesn't even acknowledge I've clicked anything! Hotmail works on other internet service providers, just not on firefox - Also having issues with facebook

All Replies (1)

more options

Hi there. It looks like you're using an outdated version of Firefox (5.0.1). It might actually be that just upgrading Firefox will solve this problem, so let's start with that: https://support.mozilla.com/en-US/kb/Updating%20Firefox - look for the manual check section.

Please reply back here if upgrading to 9.0 does not solve this problem with Hotmail (and Facebook). Good luck!