Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox "pop up" when I recieve a instant message on Facebook Chat

  • 2 replies
  • 21 have this problem
  • 1 view
  • Paskiausią atsakymą parašė Loufute

more options

Hello,

Since I upgraded to Mac Os X Lion, I have a problem using Firefox with Facebook : whenever someone send me an instant message on Facebook, Firefox pops out and come at the front screen.

For example, if I m writing something in mail, if John Smith send me "Hello", Firefox appears, so does the chat window. It's really annoying because if I'm trying to read something while having a discussion on FB, I'm interrupted...

It happens whenever I'm on the main chat (any page of Facebook with the chat opened) or on the popout page (https://www.facebook.com/presence/popout.php), or even if the tab shown is another site. It happens with all version of Firefox (3, 4, 5 and 6), and only with firefox (tried Opera, Chromium and Safari ; don't have this problem).

I haven't heard anyone having this problem, but now I have to use chromium for Facebook and Firefox for the rest of websites...

Hello, Since I upgraded to Mac Os X Lion, I have a problem using Firefox with Facebook : whenever someone send me an instant message on Facebook, Firefox pops out and come at the front screen. For example, if I m writing something in mail, if John Smith send me "Hello", Firefox appears, so does the chat window. It's really annoying because if I'm trying to read something while having a discussion on FB, I'm interrupted... It happens whenever I'm on the main chat (any page of Facebook with the chat opened) or on the popout page (https://www.facebook.com/presence/popout.php), or even if the tab shown is another site. It happens with all version of Firefox (3, 4, 5 and 6), and only with firefox (tried Opera, Chromium and Safari ; don't have this problem). I haven't heard anyone having this problem, but now I have to use chromium for Facebook and Firefox for the rest of websites...

All Replies (2)

more options

Hello, just to tell you I still have the problem with Firefox 7.

more options

Hello,

This problem disappeared when I disabled the "sound notification".

Yours,

Loufute