Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

When I try to click on a "Your Account" on Amazon.Com, it does not show as a 'clickable' item. It works properly under 'Internet Explorer'. (This only started happening under Firefox 8.0)

  • 2 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė Howard_H

Howard_H
Howard_H
more options

Certain icons one assumes will be "active". Under Firefox 8, using Amazon.com and now using "Mozilla.com", some are not. When using Internet Explorer, they work.

Certain icons one assumes will be "active". Under Firefox 8, using Amazon.com and now using "Mozilla.com", some are not. When using Internet Explorer, they work.

Chosen solution

Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause this issue. Disable or uninstall those add-ons. 

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause this issue. Disable or uninstall those add-ons. 

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Howard_H
Howard_H Klausimą uždavęs asmuo
more options

I disabled both and now it works. Thanks.