I'm trying to fill out my FAFSA, and the website says I didn't have the upgragded version of my browser, I downloaded the latest version of Firefox, and I still get the same message.
FAFSA is the form to fill out for financial aid for college. I need to fill out the latest form for Spring semester next year. Before I was able to fill it out online and save and send it to the college. When I got to the website and clicked on fill out form, a message came up that I didn't have the right version of my browser, so I downloaded the latest version of Firefox, and then restarted the computer, and went back to the website to try again, and got the same message. Then I had two shortcut icons on my desktop and I can't tell which one is for the latest version of Firefox. When you download the latest version, does it take away the last version that you had previously downloaded?
Chosen solution
The fafsa.gov site does not currently support Firefox newer than version 3.6.x. That is their choice.
- fafsa browser requirements: http://www.fafsa.ed.gov/fotw1112/help/beforebrowser_req.htm
You can install Firefox Portable version to use only on that site and use your installed current Firefox version for everything else. Firefox Portable is not produced by Mozilla (but is based on Firefox released versions) and is not supported on this site -- has its own support forum (see below). Firefox Portable installs in a separate folder on your hard drive so that it does not interfere with your currently installed Firefox version settings or personal information (bookmarks, passwords, etc.). You can also install Firefox Portable on a USB/thumb/pin/jump drive.
- Firefox Portable general information: http://portableapps.com/apps/internet/firefox_portable
- Firefox Portable 3.6.24 download links: http://portableapps.com/apps/internet/firefox_portable/localization#legacy36
- Firefox Portable user forum: http://portableapps.com/forums/support/firefox_portable
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
- Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
- Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
- Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox
All Replies (1)
Chosen Solution
The fafsa.gov site does not currently support Firefox newer than version 3.6.x. That is their choice.
- fafsa browser requirements: http://www.fafsa.ed.gov/fotw1112/help/beforebrowser_req.htm
You can install Firefox Portable version to use only on that site and use your installed current Firefox version for everything else. Firefox Portable is not produced by Mozilla (but is based on Firefox released versions) and is not supported on this site -- has its own support forum (see below). Firefox Portable installs in a separate folder on your hard drive so that it does not interfere with your currently installed Firefox version settings or personal information (bookmarks, passwords, etc.). You can also install Firefox Portable on a USB/thumb/pin/jump drive.
- Firefox Portable general information: http://portableapps.com/apps/internet/firefox_portable
- Firefox Portable 3.6.24 download links: http://portableapps.com/apps/internet/firefox_portable/localization#legacy36
- Firefox Portable user forum: http://portableapps.com/forums/support/firefox_portable
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
- Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
- Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
- Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox