Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when i am on youtube, the videos keep starting and stopping. Why?

  • 2 replies
  • 24 have this problem
  • 5 views
  • Paskiausią atsakymą parašė butchnews

more options

some videos play alittle longer before it freezes and then begins again....and keep doing throughout the video... sometimes the video wont play at all...please help...thanks

some videos play alittle longer before it freezes and then begins again....and keep doing throughout the video... sometimes the video wont play at all...please help...thanks

All Replies (2)

more options

Assuming your internet connection is not the problem, go to Youtube and start to view a video. Pause the video, and then right-click on the video. Flash will then pop up a context menu, click Settings. On the first tab of the settings menu there is an option to de-select "Use hardware acceleration." If the box is not checked, check it, and if it is already checked, un-check it. Then try to play the video again. You may need to re-load the page afterward.

You'll want to update your outdated plug-ins, like Java. See:

     https://www.mozilla.org/en-US/plugincheck/

Please return here to report your progress.

more options

Several things can cause this to happen and it may be one or all of them. The main cause is a slow connection...

1. dial up is almost useless with videos. Mostly this is caused by a too slow connection.

2. You may have too many programs open. Close some of them. 3. Don't try to defrag and watch videos at the same time 4. Your cache is too full. Clear the cache by doing a disk cleanup and do a defrag at the same time... this may take a while to complete.