Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Why the "Import Data from Another Browser" option cannot be chosen

  • 1 reply
  • 2 have this problem
  • 7 views
  • Paskiausią atsakymą parašė the-edmeister

Maia_Maia
Maia_Maia
more options

I click on History on the menu, then, Show All History option, a new window appears called Library. I click on the button: 'Import and Backups', a drop down menu appears with the option 'Import Data from Another Browser'; however, this option in my browser is light gray, i.e. I cannot choose it. Why?

I click on History on the menu, then, Show All History option, a new window appears called Library. I click on the button: 'Import and Backups', a drop down menu appears with the option 'Import Data from Another Browser'; however, this option in my browser is light gray, i.e. I cannot choose it. Why?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Are you in the Private Browsing mode when you try that Import menu item?

http://support.mozilla.com/en-US/kb/Private+Browsing