Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I deal with an "incomplete Hotmail sign out" problem?

  • 1 reply
  • 6 have this problem
  • 1 view
  • Paskiausią atsakymą parašė cor-el

more options

I get an error message of: We couldn't sign you out of these sites:

 Hotmail.

I do not have this problem with Internet Explorer.

I get an error message of: We couldn't sign you out of these sites: Hotmail. I do not have this problem with Internet Explorer.

All Replies (1)

more options

Try to delete the live.com and passport.net cookies and maybe the cookies from other MS (msn) sites as well.

  • Tools > Options > Privacy > Cookies: "Show Cookies"
  • Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if the Menu Bar is hidden.
  • Use "Firefox > Options" instead of "Tools > Options" if the menu bar is hidden.